The Difference Between Support Work and Recovery Coaching Three

In the NDIS space, you may often hear the terms support work and recovery coaching. While they sound similar, they are actually two very different roles and both are equally important.

Support work focuses on the practical, day-to-day tasks that make life run more smoothly. Support workers help with things like cooking, shopping, transport, cleaning, or building routines. They provide the hands-on support that allows participants to manage daily living and stay connected in their community.

Recovery coaching, on the other hand, is about the bigger picture. A recovery coach works alongside participants to strengthen their capacity, build skills, and support them in navigating the NDIS system. The role is about creating space to explore goals, problem-solve, and build confidence in making decisions.

At #HUMAN, we see both as essential. Support work creates stability in everyday life, while recovery coaching looks ahead to long-term growth. By integrating the two, participants get the best of both worlds: immediate help with daily needs, and a partner to walk with them as they plan and achieve their future goals.

Because when practical support and recovery coaching work together, participants are supported not just for today but for tomorrow.